0191 375 5700


Phone Answering Service

At Durham Office Services’ our dedicated staff act as your personal receptionists answering your telephone calls professionally in a manner representing and reflective of your individual business.

Our versatile service means we can be your permanent, part-time or temporary receptionist answering your telephone calls all day, just when you're busy, don't want to be disturbed or when you're away. Capturing every opportunity we also protect you from those time wasting sales calls.

Key Benefits:

  • Promotes a Professional Image
  • Calls answered by human voice
  • Every business opportunity captured and actioned
  • Cost effective
  • Cold call filtering
  • Includes holiday cover if you only need to use our services for short periods of time

How it works:

  • We provide you with a number - geographic or non geographic
  • We set up your business profile on our system
  • On receipt of a call we take a message and email it directly to you or a member of your staff
  • We can also - transfer the call to you or send SMS

Out of hours, we offer a secure voicemail service allowing you to retrieve calls at your convenience.

Our very clear, scaled pricing is designed to suit everyone from new starts, through developing businesses to large and established organisations. You know how much you are going to pay each month in advance, we do not charge per call or duration of the call unlike some of our competitors.

To find out more about the business packages available call  0191 375 5700 or email info@durhamofficeservices.co.uk

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