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I am permanently out of the office and using an answer phone is costing me money

I need a real person to answer all my calls

Our client is a local Letting / Property Agent who has been with Durham Office Services since starting up in business almost 3 years ago. The nature of her business has always meant that at least 80% of her working day is spent out on the road with clients and customers resulting in calls being hurriedly answered, missed or sent to answer phone.

Durham Office Services provided her with a 0191 number to be used as the main business number and one to which her mobile could be redirected to ensure continuity of service. Due to the out of hours nature of her business Durham Office Services were also able to provide her with a voicemail facility which she could access at anytime ensuring that her tenants are provided with a first class agency service.

Key Benefits:

  • Personal service from dedicated PA/s
  • Professional company image
  • Cold call screening

What our client said:

I am a long-term user of the services and am very happy with the service and the pricing is right too. The team are courteous, helpful and friendly, and time after time generate positive feedback from my clients, and have shown that they can work on their own initiative and often go that extra mile when dealing with client enquiries.

Their service has helped give my business a public persona of being a large, professional, busy company which has generated a feeling of trust with the public I deal with.

Every small business should use this service to ensure their clients call are answered rather than trusting callers to leave a message - 80% don't and will move onto your competitors. I highly recommend Durham Office Services.

- DG, Letting / Property Agent

For more information about our virtual office packages call 0191 375 5700 or contact us.

 

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